Refund Policy

 

1.      Definitions

1.1.      “Program Cost” is cost that covers the: tuition fee, admission to Program events, accommodation and meals, transportation from airports and between different venues in the USA, all pre-departure briefings and materials, HASSE-certified Group Leader per group, HASSE-certified Program Assistant per group, One Barker teacher per group

1.2.      “Force majeure” means and includes an act of God, natural disaster, fire, explosion, war, strike, or any other event beyond the reasonable control of iVicon which prevents or delays the implementation of the Program or travel to or from U.S.A. or Australia;

2.       iVicon has its discretion to determine the components and itinerary of the Program and to make any changes to it as may be required due to changes in circumstances or an event of force majeure occurs.

3.       If prior to the commencement of the Program (a) the Student suffers any illness or injury and is assessed by a qualified and licensed medical specialist as being unfit for participating in the Program, or (b) a close relative of the Student dies or suffers a major illness or traumatic event, the Student must notify iVicon in writing with full details of the occurrence and a copy of the medical assessment or evidence. If satisfied with the assessment or evidence, iVicon will refund to the Student an amount up to 50% of the Program Cost but not exceeding the amount the Student has paid at the time of cancellation and less iVicon’s unrecoverable expenses. Some costs may be recoverable in accordance with the travel insurance policy.

4.       If during the Program the Student suffers any illness or injury and is assessed by a qualified and licensed medical specialist as being unfit for continuing to participate in the Program, and iVicon agreed with such assessment, then the Student will be entitled to withdraw from the Program in which event:

4.1.    iVicon will consult with the accompanying school’s staff and the Student’s parents on the most appropriate mode of travel back to Australia;

4.2.    all costs incurred in arranging such early return travel to Australia, including but not limited to, the cost of changing flights or buying new air fares, additional staff arrangements for accompanying the student back to Australia, or additional accommodation or meals must be borne by the Student’s parents who agree to indemnify iVicon in respect thereof. Some costs may be recoverable in accordance with the travel insurance policy;

4.3.    if the Student’s parents decide that the Student should return to Australia immediately but the parents are unable to travel to accompany the Student’s return trip then arrangement will be made for the Student to travel independently to return to Australia and the Student’s parents agree to indemnify iVicon against all claims, losses, and expenses that occurs to the Student during his travel back to Australia;

4.4.    iVicon will endeavor to obtain a refund of part of the Program Cost for any part of the Program which has not yet been completed but in any event the amount to be refunded will not exceed 35% of the Program Cost.